“I just want everybody to know that they didn’t miss out on anything,” Sandra Sheremette, the regional property manager for Michael’s Management — which oversees the MacKenzie Overlook — said on Thursday, Nov. 3.

Some of the 150 or so people who applied for an apartment at MacKenzie Overlook have been concerned about their future living situation. They were entered into a lottery drawing this August that determined the order in which they’d be considered for tenancy at the MacKenzie Overlook, and the first 60 people drawn were told they’d be given first consideration for the complex’s 60 apartments. All of the potential tenants were told that they’d receive a phone call from Michael’s Management confirming their spot on the list within a few weeks of the drawing. But for some tenants, the call never came.

Kendra Ormerod emailed the Adirondack Daily Enterprise at the end of September saying her mother, who was among the first people drawn in the lottery, still hadn’t heard whether or not her spot on the list was secured.

“It has been nearly four weeks, and selected tenants (assuming my mother is not the only one) have not heard from the company,” Ormerod wrote. “Needless to say, people with housing insecurity may have been thrilled to hear that they were selected only to be stressed and ignored by the developer.”

By the end of October, Ormerod said her mother still hadn’t heard from Michael’s Management. Ormerod said that when she tried to call the number provided by the management company, her calls went straight to a full voicemail box.

Sheremette said that the MacKenzie Overlook didn’t have a property manager in the weeks following the lottery drawing to field calls from or make calls to potential tenants. The property’s manager, Jessica Preston, said she just started work about a month ago, and she’s slowly making her way through hundreds of voicemails about the property and making phone calls to lottery participants.

“They are being handled, it’s just taking me some time,” Sheremette said.

The first 60 people drawn in the lottery will be considered first for the apartments, but that doesn’t mean the remaining 90 or so applicants will be tossed out of the running; some applicants could decide they no longer want to live at MacKenzie, and applicants’ income qualifications have to be vetted before their apartment is secured. Sheremette said that process will begin in mid-December.

Construction at MacKenzie Overlook is largely complete. It’s the culmination of a more than two-year process undertaken by Ardsley-based developer Regan Development, which secured state funding for the project, sought project approval from local governmental boards and the Adirondack Park Agency, and pushed through coronavirus pandemic-related construction supply chain bottlenecks to complete the apartments ahead of the 2023 FISU Winter World University Games. The end result will be 40 one-bedroom apartments and 20 two-bedroom apartments that will first be used as housing for staff during the 2023 FISU Games before being turned over to long-term tenants at income-dependent rent prices by March 2023.